589.live Terms and Conditions — Read Before Use

1 General Terms & Conditions

589.live is an online gaming platform operated for players in Bangladesh. These Terms and Conditions form a legal agreement between 589 and users of the platform. These terms apply at all times and may be updated periodically.

Please keep the following in mind when using 589's Terms and Conditions:

• You must be 18 years of age or older.
• You must operate your account in your own name and solely for your own use.
• 589's services may only be used for personal entertainment purposes.
• It is your responsibility to ensure all your information is accurate and current.
• These Terms and Conditions apply in both Bengali and English; in the event of any conflict, the English version shall prevail.

2 Account Registration & Verification

To register an account on 589, you must provide accurate and complete information. 589 reserves the right to terminate any account where false or misleading information was provided at the time of registration.

• Each individual may operate one account only.
• You are solely responsible for keeping your account password strictly confidential.
• Accounts may not be shared with any other person.
• A national ID or passport may be required for KYC (Know Your Customer) verification.
• Identity verification must be completed before any withdrawal can be processed.
• If suspicious activity is detected on an account, 589 may temporarily suspend it pending investigation.

The email address and phone number provided at registration will be used for all communications and important notifications. Please keep them up to date at all times.

3 Deposit & Withdrawal Policy

Transactions on 589 can be made via mobile banking and bank transfer. All transactions are processed in Bangladesh Taka (BDT).

Deposit Terms:

• A minimum deposit amount applies; see the promotions page for details.
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name.
• Deposits made through third parties are not permitted.

Withdrawal Terms:

• KYC verification must be completed before making a withdrawal.
• Withdrawal requests are typically processed within 24–72 hours.
• Your withdrawal method must match the method used for your deposit.
• 589 reserves the right to delay or suspend the withdrawal process in cases of suspicious transactions.
• Wagering requirements must be met before any bonus balance can be withdrawn.

4 Bonus & Promotion Terms

589's bonus and promotion offers are designed to provide extra value to players. Always read the relevant terms carefully before claiming any bonus.

• Wagering requirements apply to all bonus offers.
• Bonuses may only be used on the games specified in the relevant offer.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• Any attempt to abuse or manipulate bonuses will result in account termination.
• 589 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Winnings earned from free spins are also subject to wagering requirements.
• Any bonus not used before its expiry date will be automatically forfeited.

5 Betting Rules

Sports Betting and casino games on 589 are governed by specific rules. Players are required to comply with these rules at all times.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a bet is voided due to a technical issue, the bet amount will be refunded.
• If a technical error occurs during gameplay, 589 reserves the right to void the round in question.
• Odds in live betting can change at any time.
• Maximum win limits may vary depending on the specific game and betting category.
• 589 reserves the right to void any bets associated with match-fixing or any other fraudulent activity.

6 Prohibited Activities

The following activities are strictly prohibited under 589's Terms and Conditions:

• Operating an account on behalf of a minor.
• Creating multiple accounts to take advantage of bonus offers.
• Using the platform for money laundering or any illegal financial transactions.
• Using bots, scripts, or automated software to play games.
• Colluding or conspiring with other players.
• Deliberately exploiting any vulnerability or bug in the platform.
• Registering with a false identity or using someone else's identity.
• Impersonating a member of 589's staff.

7 Privacy & Data Protection

589 takes the protection of your personal information very seriously. Our Privacy Policy forms an integral part of these Terms and Conditions.

• Your information is kept secure using SSL encryption.
• Your information is never shared with third parties for marketing purposes.
• Information may be shared with the relevant authorities where required by law.
• You may request to update or delete your account information at any time.

For more details, visit our Privacy Policy Read the page.

8 Account Closure & Suspension

Both 589 and the player have the right to close an account. However, 589 may suspend or close an account without prior notice in the following circumstances:

• A breach of these Terms and Conditions has occurred.
• If evidence of fraudulent activity is found.
• If it is established that registration was completed using false or incorrect information.
• The account has been inactive for an extended period (12 months or more).

If you wish to close your account, please contact our support team. Make sure to complete any pending withdrawals before your account is closed.

9 Responsible Gaming

589 firmly believes that gaming is purely for entertainment. We are committed to the wellbeing and financial safety of our players.

• The option to set a deposit limit is available to all players.
• Self-Exclusion — Lock your account yourself for a set period of time.
• Cooling-Off Period — take a break from gaming for anywhere between 24 hours and 30 days.
• Loss Limit — Set a maximum amount you are willing to lose within a given period.

If you notice signs of problem gambling, please seek professional advice. For more information, visit our Responsible Gaming View the page.

10 Right to Amend Terms

589 reserves the right to update or modify these Terms and Conditions at any time. Where changes are significant, notice will be sent to your registered email address or posted on the platform.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• We recommend visiting this page regularly to stay up to date.
• If you have any questions about the Terms & Conditions, please contact the support team.